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Information sources
Information sources for the ExxonMobil Medical Plan - Cigna OAPIN Network Only option
When you need information, you may contact:
Phone numbers:
Cigna Customer Service
800-818-9440
Available 24 hours a day, 7 days a week
Address:
Cigna
P. O. Box 182223
Chattanooga, TN 37422-7223
You can search for network providers through Cigna.com or by logging into MyCigna.com.
Phone numbers:
ExxonMobil Benefits Service Center
800-682-2847
Monday – Friday 8:00 a.m. to 6:00 p.m. (U.S. Eastern Time), except certain holidays
www.exxonmobil.com/benefits
Address:
ExxonMobil Benefits Service Center
P.O. Box 18025
Norfolk, VA 23501-1867
Effective January 2, 2024, Alight will be the new administrator of ExxonMobil’s health, life insurance, and pension plans. If you need assistance, please contact:
ExxonMobil Benefits Service Center
Phone: 833-776-9966
Hours: 8am – 4pm CST, Monday through Friday, except certain holidays
Your Total Rewards portal: digital.alight.com/exxonmobil
Alight Mobile app (available through Apple App Store or Google Play)
Address:
Dept 02694, PO Box 64116, The Woodlands, TX, 77387-4116
ExxonMobil sponsored sites - Access to plan-related information including claim forms for employees, retirees, survivors, and their family members.
- EM Connect, — Can be accessed at work by employees.
ExxonMobil Family, the Human Resources Internet Site — Can be accessed by everyone at www.exxonmobilfamily.com.