Life Insurance
Summary plan description of the ExxonMobil Life Insurance Plan as of January 2023
About the Life Insurance Plan
This summary plan description (SPD) is a summary of your benefits under the ExxonMobil Life Insurance Plan. It does not contain all plan details. In determining your specific benefits, the full provisions of formal plan documents and the insurance certificates, as they exist now or as they may exist in the future, always govern. You may obtain copies of these documents by making a written request to the Administrator- Benefits.
Applicability to represented employees is governed by collective bargaining agreements and any local bargaining requirements.
Some employees and retirees may have some or all of their life coverage provided under the terms of the Family Adjustment and Family Income Plans. Refer to the January 1, 2015, summary plan description for the Family Adjustment, Family Income and Contributory Life Insurance plans.
Information sources
When you need information, you may contact:
ExxonMobil Benefits Service Center
Phone: 833-776-9966
Hours: 8am – 4pm CST, Monday through Friday, except certain holidays
Your Total Rewards portal: digital.alight.com/exxonmobil
Alight Mobile app (available through Apple App Store or Google Play)
Address:
Dept 02694PO Box 64116, The Woodlands, TX, 77387-4116
Employees can enroll/change benefits on the Your Total Rewards portal (digital.alight.com/exxonmobil) when a change in status occurs.
MetLife – Metropolitan Life Insurance Company (MetLife) issues the insurance policy for participant-paid insurance, Group Universal Life (GUL), and answers questions about the Special Benefits features of Voluntary Accidental Death and Dismemberment Insurance.
Phone numbers:
1-800-GETMET8 (1-800-438-6388)
918-252-8616 (international)
AXA assistance USA, Inc (AXA) – Answers questions about the Emergency Travel Assistance Services features of Voluntary Accidental Death and Dismemberment Insurance.
Phone numbers:
800-454-3679 (toll free)
312-935-3783 (international)
CGLIC --- Connecticut General Life Insurance Company issues the insurance policy for company-paid insurance and provides the conversion policy if your Basic Life insurance coverage ends.
Phone numbers:
800-238-2125 (toll free)
412-402-3000 (international)
Cigna Secure Travel – Although not a Benefit provided under the ExxonMobil Life Insurance Plan, Cigna offers Emergency Travel Assistance Services. For more information contact Cigna Secure Travel. The program is a value-add program provided by New York Life GBS under continued coordination of NYL and Life Insurance of North America.
Phone numbers:
888-226-4567 (from the U.S. and Canada)
202-331-7635 (from other locations)
202-331-1528 (fax)
cigna@europassistance-usa.com
ExxonMobil sponsored sites – Access to plan-related information for employees, retirees, and their family members.
- EM Connect — Can be accessed at work by employees (goto/emconnect)
- ExxonMobil Family, the Human Resources Internet Site — Can be accessed by everyone at www.exxonmobilfamily.com.
- Your Total Rewards portal - can be accessed from home by everyone
Introduction
The ExxonMobil Life Insurance Plan provides benefits in the event of your death and for certain accident-related injuries. You make no contributions for Basic Life Coverage and Basic Accidental Death and Dismemberment Insurance. Active employees may participate in Group Universal Life Insurance and Voluntary Accidental Death and Dismemberment Insurance by enrolling and making contributions.
To help you find specific information quickly and easily, this SPD includes these helpful tools:
- Charts and tables providing information, examples, highlights of plan provisions, etc.
- A list of Key terms containing definitions of some words and terms used in this SPD.
A careful reading of this SPD will help you understand how the life and accidental death and dismemberment benefits work so you can make the best use of the plan provisions. You may obtain additional information through the sources shown in the Information sources section.