Contact Us

Effective January 2, 2024, Alight is the new administrator of ExxonMobil’s health, life insurance, and pension plans.

ExxonMobil Benefits Service Center

Your Total Rewards portal:
Phone: 833-776-9966
Hours: 8am – 4pm CST, Monday through Friday, except certain holidays
Address: Dept 02694, PO Box 64116, The Woodlands, TX, 77387-4116
Alight Mobile app  (available through Apple App Store or Google Play)

Pro Tip: check out the Employee experience video and the Alight Transition Guides for Employees (access from a company device) and Retirees.
Retirees: All resources regarding this change can be found on the Retirees page.
Note: If you need further assistance with benefits, employee programs, or have feedback about the ExxonMobil Benefit Service Center please send an  email to

Vendor Information: All benefits



All others: