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Vision Plan

Summary plan description of the ExxonMobil Vision Plan as of January 2024

About the ExxonMobil Vision Plan

This guide is a summary of the rules for the ExxonMobil Vision Plan (the Plan).  This guide along with the Certificate of Coverage provided by United Health Care Insurance Company constitutes the Summary Plan Description (SPD) for the Plan.  If you do not have a copy of the certificate, go to the UnitedHealthcare (UHC) Vision website at This guide does not contain all the Plan details.  In determining your specific benefits, the full provisions of the formal documents, as they exist now or as they may exist in the future, always govern. Copies of these documents are available for your review. Exxon Mobil Corporation reserves the right to change benefits in any way or terminate any benefit at any time.

The Plan is fully-funded.  An insurance company collects premiums and underwrites coverage. ExxonMobil is responsible for determining the rules of eligibility for the Plan. State laws that govern vision plans may affect some of the eligibility participation rules.  Please contact UnitedHealthcare (UHC) Vision for further assistance. About the participation rules in this booklet you can contact the ExxonMobil Benefits Service Center. See Information sources below.

Notice: The Plan is an excepted benefit under Patient Protection Affordable Care Act (PPACA) and is not minimum essential coverage.  Since it is not minimum essential coverage, you may not treat it as required coverage when filing your U.S. Federal Income Tax return.

Applicability to represented employees is governed by collective bargaining agreements and any local bargaining requirements.

Information sources

When you need information, you may contact:

United Healthcare Insurance Company (UHIC)

Issues the insurance policy for ExxonMobil Vision Plan

UnitedHealthcare Vision

Provides specialized assistance with respect to questions about the benefit features of the Plan, claims, appeals, and network providers.

UnitedHealthcare Vision
Customer Service Department
Monday – Friday 7:00 a.m. to 10:00 p.m. CT
Saturday 8:00 a.m. to 5:30 p.m. CT
(except certain holidays)

UnitedHealthcare Vision
Claims Department
P. O. Box 30978
Salt Lake City, UT 84130

ExxonMobil Vision Plan website:

The following is available on UnitedHealthcare Vision’s dedicated ExxonMobil Web site:

  • Benefit Summary - outlines the benefits available under the Plan
  • Certificate of Coverage - provides additional detailed information about the Plan
  • Provider Locator - search tool listing retail and private practice providers in UnitedHealthcare Eyecare Networks
  • Provider Nomination Form - to nominate your provider to participate in UnitedHealthcare Eyecare Networks
  • Frequently Asked Questions (FAQs) about the Plan
  • Useful Links information to help you learn more about eye care

Benefits Administration

Participants can enroll/change benefits the Your Total Rewards portal and benefit representatives can provide specialized assistance.

Your Total Rewards portal (

Alight Mobile app  (available through Apple App Store or Google Play)

References throughout this guide refer to the ExxonMobil Benefits Service Center

Phone Numbers/Hours and Addresses:

ExxonMobil Benefits Service Center
Monday – Friday 8:00 a.m. to 4:00 p.m.
(Central Time), except certain holidays
Toll-Free: 1-833-776-9966

ExxonMobil Benefits Service Center
DEPT 02694
PO Box 64116
The Woodlands, TX,  77387-4116

ExxonMobil sponsored sites

Provide access to plan-related information, including claim forms for employees, retirees, survivors, and their family members.

  • EM  Connect  — can be accessed at work by employees (goto/emconnect).
  • ExxonMobil Family, the Human Resources Internet site — can be accessed from home by everyone at
  • Your Total Rewards portal can be accessed from home by everyone  

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