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Disability Plan

Summary plan description of the ExxonMobil Disability Plan as of January 2016

About the Disability Plan

This summary plan description (SPD) summarizes your benefits under the ExxonMobil Disability Plan. It does not contain all plan details. In determining specific benefits, the full provisions of formal plan documents, as they exist now or as they may exist in the future, always govern. Copies of these documents are available for your review.

Applicability to represented employees is governed by collective bargaining agreements and any local bargaining requirements.

Information sources

When you need information, you may contact:

Benefits Administration – Customer Service Representatives can provide specialized assistance. References to Benefits Administration throughout this SPD pertain to either ExxonMobil Benefits Administration or ExxonMobil Benefits Service Center as listed below. Depending on your status (employee or retiree), you should contact the appropriate service center.

Phone Numbers: Address:
Active Employees
ExxonMobil Benefits Administration
Monday – Friday 8:00 a.m. to 3:00 p.m.
(U.S. Central Time), except certain holidays
713-680-5858 (Houston)
713-680-7070 (international, call collect)
800-262-2363 (toll free outside Houston)
ExxonMobil Benefits Administration
P.O. Box 64111
Spring, TX 77387-4111
ExxonMobil Benefits Service Center
Monday – Friday 8:00 a.m. to 6:00 p.m.
(U.S. Eastern Time), except certain holidays
Toll-Free: 1-800-682-2847
or 800-TDD-TDD4 (833-8334) for hearing impaired
ExxonMobil Benefits Service Center
P.O. Box 199540
Dallas, TX 75219-9722
For Long-Term Disability Benefits
Life Insurance Company of North America, a Cigna Company (LINA)
P.O. Box 709015
Dallas, TX 75370-9015

ExxonMobil sponsored sites
– Access to plan-related information for employees, retiree, and their family members.

  • ExxonMobil Me, the Human Resources Intranet Site — Can be accessed at work by current employees.
  • ExxonMobil Family, the Human Resources Internet Site — Can be accessed from home by everyone at
  • Retiree Online Community Internet Site — Can be accessed from home by retirees and survivors only at
  • ExxonMobil Benefits Service Center at Xerox Internet Site — Can be accessed from home by everyone at


The ExxonMobil Disability Plan provides income to you during periods when you cannot work due to illness, injury or pregnancy/childbirth. The Plan covers both short-term and long-term absences from work caused by on- or off-the-job illnesses and injuries. Besides providing income benefits, the Plan also makes a voluntary rehabilitation program available, when appropriate.

To help you find specific plan information quickly and easily, this SPD includes these helpful tools:

  • Plan at a glance, a quick user's guide highlighting plan basics.
  • References throughout the SPD to places you can get more information, such as the HR Intranet site.
  • A list of Key terms containing definitions of some words and terms used in this SPD.

A careful reading of this SPD will help you understand how the Plan works so you can make the best use of it. You may obtain additional information through the sources shown under the Information sources section. 

Plan at a glance

Eligibility and enrollment

Once you are eligible, your participation is automatic. You do not enroll in this Plan. See Eligibility and enrollment

Short-term disability benefits

These benefits are paid while you are temporarily unable to work due to a disability — whether industrial or non-industrial. See Short-term disability benefits. 

Long-term disability benefits

If you are unable to return to work because of your disability, the Plan provides a continuing source of income. The availability, amount and duration of the benefit depends on a number of factors. See Long-term disability benefits.

Disqualification for benefits

You must meet the Plan's requirements. See Short and long-term disability benefits disqualification.

Guaranteed payments

The Plan makes a death benefit payment to a surviving beneficiary in certain situations. See When LTD benefits stop. 


This voluntary program is available if you want to participate and rehabilitation is a realistic goal. See Rehabilitation program.

Administrative and ERISA information

This plan is subject to rules of the federal government, including the Employee Retirement Income Security Act of 1974, as amended (ERISA), not state insurance laws. See Administrative and ERISA information Section.

Key terms

This is an alphabetized list of words and phrases, with their definitions, used in this SPD. See Key terms.

You can search this SPD section by section or click here to create a single searchable document.