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Administrative and ERISA information

Learn more about administrative and ERISA information for ExxonMobil Savings Plan

This section provides information about the administration of this plan and your rights under law.

Basic Plan information

Plan name

The formal name of the Savings Plan is the ExxonMobil Savings Plan.

Plan administrators

The Administrator-Benefits handles administration of the Savings Plan. The Administrator-Finance does not handle administration of the plan. The Administrator-Benefits is the Manager-Global Benefits Design, Exxon Mobil Corporation. The Administrator-Finance is the Manager of Benefits Finance and Investment of Exxon Mobil Corporation. The Administrator-Accounting is the Manager of Financial Reporting of Exxon Mobil Corporation. You may contact the Administrator-Benefits and/or the Administrator-Finance as follows:

Administrator- Benefits

For appeals: 

ExxonMobil Benefits Service Center
DEPT 02694 P.O. Box 64116
The Woodlands, TX 77387-4116

Effective January 2, 2024, Alight will be the new administrator of ExxonMobil’s health, life insurance, and pension plans. If you need assistance, please contact:

ExxonMobil Benefits Service Center
Phone: 833-776-9966
Hours: 8am – 4pm CST, Monday through Friday, except certain holidays
Your Total Rewards portal: digital.alight.com/exxonmobil

Alight Mobile app  (available through Apple App Store or Google Play)

Address:
Dept 02694, PO Box 64116, The Woodlands, TX, 77387-4116

For service of legal process:
Corporation Service Co.
211 East 7th Street, Suite 620
Austin, Texas 78701-3218

Administrator- Finance 

Exxon Mobil Corporation
22777 Springwoods Village Pkwy
Spring, TX 77389 

Administrator- Accounting

Exxon Mobil Corporation
22777 Springwoods Village Pkwy
Spring, TX 77389 

If you have any questions about the material in this SPD or require additional information, please contact the Administrator-Benefits.

The Savings Trust is managed by the Savings Plan Trustee. You may contact the Trustee as follows:

Savings Plan Trustee

Exxon Mobil Corporation
22777 Springwoods Village Pkwy
Spring, TX 77389
Phone: 972-444-1000

The Trustee is the group of individuals who are the incumbents in the following positions:

  • Vice President, Human Resources, Exxon Mobil Corporation (Chair)
  • Vice President, Public & Government Affairs, Exxon Mobil Corporation
  • Vice President, ExxonMobil Upstream Business Services
  • Vice President, ExxonMobil Downstream Business Services
  • Vice President, Business Services, ExxonMobil Chemical Company

The Administrator-Benefits has designated the Savings Plan Administrator to handle certain administrative matters, including conducting initial claims reviews. The Savings Plan Administrator is the Manager, Policies and Benefits Administration, Business Support Center Argentina S.R.L. You may contact the Savings Plan Administrator as follows:

Savings Plan Administrator

ExxonMobil Benefits Service Center
DEPT 02694 P.O. Box 64116
The Woodlands, TX 77387-4116

Effective January 2, 2024, Alight will be the new administrator of ExxonMobil’s health, life insurance, and pension plans. If you need assistance, please contact:

ExxonMobil Benefits Service Center
Phone: 833-776-9966
Hours: 8am – 4pm CST, Monday through Friday, except certain holidays
Your Total Rewards portal: digital.alight.com/exxonmobil

Alight Mobile app  (available through Apple App Store or Google Play)

Address:
Dept 02694, PO Box 64116, The Woodlands, TX, 77387-4116

Type of plan

The Savings Plan is an employee stock ownership plan (ESOP), as well as a defined contribution pension plan under ERISA. As such, the Savings Plan is subject to the reporting and disclosure, participation and vesting, fiduciary responsibility, and administration and enforcement provisions of ERISA. Because the Savings Plan is a defined contribution plan, it is not insured by the Pension Benefit Guaranty Corporation (PBGC).

Plan numbers

The Savings Plan is identified with government agencies under two numbers: the Employer Identification Number (EIN), 13-5409005, and the Plan Number (PIN), 030.

Plan year

The plan year is January 1 through December 31.

Annual Return of Savings Plan Investment Options

The following chart provides annual returns for the Savings Plan investment options for the years shown.

Annual Return of Savings Plan Investment Options
  Annual Returns
Periods Ending 12/31 2016 2017 2018
Company Stock 19.81% -3.80% -15.09%
Equity Units 12.03% 21.86% -4.34%
Extended Market Units 16.25% 18.20% -9.33%
International Equity Units 3.42% 25.30% -14.06%
Bond Units 2.63% 3.55% 0.04%
Balanced Fund Units 8.46% 17.47% -6.21%
Common Assets 1.87% 3.31% 3.73%

You will find current annual (and other return) information for all Savings Plan investment options in the "Fund Fact Sheet”, located on the Savings Plan website at: http://xomsavings.voya.com. The “View the ExxonMobil Savings Plan Fact Sheets” link is available on each Savings Plan Funds webpage, which are located under the “Investments” tab and the “Fund Information” drop down tab. Finally, current participants will receive investment return information for existing investments in their account statements.

Plan sponsor and participating affiliates

The Savings Plan is sponsored by:

Exxon Mobil Corporation
22777 Springwoods Village Pkwy
Spring, TX 77389

All of Exxon Mobil Corporation's divisions and major U.S. affiliates participate in the Savings Plan. A complete list of participating affiliates is available from the Administrator-Benefits upon written request.

Benefit claims procedure

Savings Plan Claims Savings Plan Mandatory and Voluntary Appeals
Savings Plan Administrator

ExxonMobil Benefits Service Center
DEPT 02694 P.O. Box 64116
The Woodlands, TX 77387-4116

Administrator-Benefits

ExxonMobil Benefits Service Center
DEPT 02694 P.O. Box 64116
The Woodlands, TX 77387-4116


Effective January 2, 2024, Alight will be the new administrator of ExxonMobil’s health, life insurance, and pension plans. If you need assistance, please contact:

ExxonMobil Benefits Service Center
Phone: 833-776-9966
Hours: 8am – 4pm CST, Monday through Friday, except certain holidays
Your Total Rewards portal: digital.alight.com/exxonmobil

Alight Mobile app  (available through Apple App Store or Google Play)

Address:
Dept 02694, PO Box 64116, The Woodlands, TX, 77387-4116

Filing a claim

If you believe you are being denied a benefit, in whole or in part, to which you are entitled under the Savings Plan, you may file a claim for the benefit with the Savings Plan Administrator. All claims must be filed in writing (emails are not acceptable).

The Savings Plan Administrator will review your claim and respond to you within a reasonable period of time, normally within 90 days after receiving your claim. If your claim is denied completely or partially, you will receive written notice of the decision.

The notice will describe:

  • The specific reasons for the denial and the provisions upon which they are based.
  • Any additional information or material that is needed to validate the claim and the reason that information is required.
  • The process for requesting an appeal.

If the Savings Plan Administrator needs additional time to decide on your claim because of special circumstances, you will be notified within the original 90-day period. You will receive a response no later than 180 days after your claim was received initially.

Filing a mandatory appeal

If your claim has been denied, in whole or in part, you or your designated representative may appeal the decision to the Administrator- Benefits. Such an appeal is required in order for you to preserve your right to bring a civil action in court, as described below. Your written appeal must be made within 60 days after you receive the initial notice of denial. You should include the reasons why you believe the benefit should be paid and information that supports, or is relevant to, your request. You may also request reasonable access to, and copies of, information relevant to your claim. If you do not file the appeal within 60 days, your appeal will not be considered.

Within 60 days of receiving a request for review, the Administrator-Benefits will make a decision. If additional time is needed, you will be notified in writing of the special circumstances that require an extension. In any event, you will receive a decision no later than 120 days after receipt of your request for review. The decision will be written in plain language and will refer to the pertinent plan provisions on which it is based. If your appeal is denied, you or your representative may review any plan documents, records, or information reviewed in making the determination.

Filing a voluntary appeal

A denied appeal may be reconsidered, but only if you have other information that is relevant to your claim and was not considered in your previous appeal. If this is the case, you or your designated representative may send such information in writing to the Administrator-Benefits within 30 days of the appeal denial. Providing such information is strictly voluntary and is not necessary to preserve your right to bring a civil action in court. Please include in your voluntary appeal letter the reason(s) you believe the mandatory appeal was improperly denied and include the new information that supports and is relevant to your request. If you do not file a voluntary appeal within 30 days, your voluntary appeal will not be considered.

You will be notified within 15 days of receipt if your voluntary appeal is not accepted because no new pertinent information is included or your voluntary appeal was not timely filed. After reviewing the additional information submitted with your voluntary appeal request, the Administrator-Benefits will make a decision within 60 days. As with the mandatory benefit appeal, if your voluntary appeal is denied, you will be informed of the pertinent plan provisions on which the denial is based, and you or your representative may review any plan documents, records, or information reviewed in making the determination.

Your decision to submit a benefit dispute to a voluntary appeal will not affect your rights to any other plan benefits.

Statute of limitations

After you have received the response of the mandatory appeal, you may bring a civil action in Federal Court under section 502(a) of ERISA. Any such action must be filed no later than one year from the date your mandatory appeal was denied. This deadline is extended for any period during which a voluntary appeal is pending. 

Venue

Any civil action under ERISA, including without limitation for recovery of benefits, breach of fiduciary duty, or equitable relief, must be filed in the United States District Court for the Southern District of Texas, Houston, Texas, or:

  • If the participant is a current employee, the participant can also file in the United States District Court for the federal judicial district where the participant currently works.
  • If the participant is a former employee, the participant can also file in the United States District Court for the federal judicial district in the last location worked prior to termination of employment.

A beneficiary or alternate payee must file any civil action only in the locations where the participant could file as set forth above.

Authority of Administrator-Benefits

The Administrator-Benefits (and those to whom the Administrator-Benefits has delegated authority) has the discretionary authority to determine eligibility for benefits, to construe and interpret the terms of the Savings Plan in its application to any participant or beneficiary, and to decide any and all claim appeals.

No implied promises

Nothing in this SPD says or implies that participation in the Savings Plan is a guarantee of continued employment with the company.

Assignment of benefits

You cannot use your Savings Plan Account as collateral for a loan other than a loan from the Savings Plan. In addition, your account cannot be pledged to another person or organization in any way except as provided by a Qualified Domestic Relations Order ("QDRO"). A QDRO is a court order based on state domestic relations laws for child support, alimony payments or marital property rights that may provide for payment of a portion of your benefit to another person. You may request, without charge, a copy of the QDRO procedures from a Customer Service Associate via the STS

If the Savings Plan is amended or terminated

Although the Savings Plan is expected to be continued indefinitely, the company may at any time and for any reason amend or terminate the Savings Plan or any of its provisions. If material changes are made in the future, you will be notified. If the Savings Plan were terminated and no successor plan established, you would be 100% vested immediately in your Savings Plan Account, regardless of your years of service.

Agent for service of legal process

The Administrator-Benefits is the agent for service of legal process.

Your rights under ERISA

As a participant in the ExxonMobil Savings Plan, you have certain rights and protections under the Employee Retirement Income Security Act of 1974 (ERISA). ERISA provides that as a plan participant, you shall be entitled to:

Receive Information about your plan and benefits

  • Examine, without charge, at the Administrator of Benefits' office and at other specified locations, such as worksites and union halls, all documents governing the Savings Plan, including collective bargaining agreements, and a copy of the latest annual report (Form 5500 Series) filed by the Savings Plan with the U.S. Department of Labor and available at the Public Disclosure Room of the Pension and Welfare Benefit Administration.
  • Obtain, upon written request to the Savings Plan Administrator, copies of documents governing the operation of the Savings Plan, including collective bargaining agreements, and copies of the latest annual report (Form 5500 Series) and updated summary plan description. The administrator may require a reasonable charge for the copies.
  • Receive a summary of the Savings Plan's annual financial report. The Savings Plan Administrator is required by law to furnish each participant with a copy of this summary annual report.
  • Receive statements of your account balance.

Prudent actions by Savings Plan fiduciaries

In addition to creating rights for Savings Plan participants, ERISA imposes duties upon the people who are responsible for the operation of the employee benefit plan. The people who operate your Savings Plan, called "fiduciaries" of the Savings Plan, have a duty to do so prudently and in the interest of you and other Savings Plan participants and beneficiaries. No one, including your employer, your union, or any other person, may fire you or otherwise discriminate against you in any way to prevent you from obtaining a pension benefit or exercising your rights under ERISA.

Enforce your rights

  • If your claim for a benefit is denied or ignored, in whole or in part, you have a right to know why this was done, to obtain copies of documents relating to the decision without charge, and to appeal any denial, all within certain time schedules.
  • Under ERISA, there are steps you can take to enforce the above rights. For instance, if you request a copy of Savings Plan documents or the latest summary annual report from the Savings Plan and do not receive them within 30 days, you may file suit in a Federal court. In such a case, the court may require the Savings Plan Administrator to provide the materials and pay you up to $110 a day until you receive the materials, unless the materials were not sent because of reasons beyond the control of the administrator. If you have a claim and an appeal for benefits which are denied, in whole or in part, you may file suit in a state or Federal court. In addition, if you disagree with the Savings Plan's decision or lack thereof concerning the qualified status of a domestic relations order, you may file suit in Federal court. If it should happen that Savings Plan fiduciaries misuse the plan's money, or if you are discriminated against for asserting your rights, you may seek assistance from the U.S. Department of Labor, or you may file suit in a Federal court. The court will decide who should pay court costs and legal fees. If you are successful, the court may order the person you have sued to pay these costs and fees. If you lose, the court may order you to pay these costs and fees, for example, if it finds your claim is frivolous.

Assistance with your questions

If you have any questions about your Savings Plan, you should contact a Customer Service Associate via the STS. If you have any questions about this statement or about your rights under ERISA, or if you need assistance in obtaining documents from the Savings Plan Administrator, you should contact the nearest office of the Employee Benefits Security Administration, U.S. Department of Labor, listed in your telephone directory or the Division of Technical Assistance and Inquiries, Employee Benefits Security Administration, U.S. Department of Labor, 200 Constitution Avenue N.W., Washington, D.C. 20210. You may also obtain certain publications about your rights and responsibilities under ERISA by calling the publications hotline of the Employee Benefits Security Administration.

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