You can search this SPD section by section or click here to create a single searchable document.

Administrative and ERISA information

Q. Is there other information I need to know about the Plan?

A. This section provides information about the administration of this Plan and your rights under law.

The formal name of the Plan is the ExxonMobil Pension Plan.

Basic Plan information

Plan administrators

Administration of the Pension Plan is handled by the Administrator-Benefits, the Administrator-Finance and the Administrator-Accounting. The Administrator-Benefits is the Manager, Global Benefits Design, Human Resources, Exxon Mobil Corporation. The Administrator-Finance is the Manager, Benefits Finance and Investment, Treasurers, Exxon Mobil Corporation. The Administrator-Accounting is the Manager, Financial Reporting, Controllers, Exxon Mobil Corporation. You may contact these plan administrators at the following address. Legal process may be served upon the Administrator-Benefits c/o Exxon Mobil Corporation by serving the Corporation's Registered Agent for Service of Process, Corporation Service Company (CSC).


  • For appeals: 
    P.O. Box 64111
    Spring, TX 77387-4111
  • For service of legal process:
    Corporation Service Co.
    211 East 7th Street, Suite 620
    Austin, Texas 78701-3218


Exxon Mobil Corporation
5959 Las Colinas Blvd
Irving, TX 75039-2298


Exxon Mobil Corporation 
5959 Las Colinas Blvd 
Irving, TX 75039-2298

Pension Plan trustee

The assets of the Pension Plan are held in a master trust. The Trustee is:

The Northern Trust Company

50 South LaSalle St
Chicago, IL 60675

Certain accrued benefits under the Plan are secured by group annuity contracts issued by the following insurance companies:

Aetna Life Insurance Company
151 Farmington Avenue
Hartford, CT 06156-9260
The Prudential Insurance Company of America
Prudential Plaza, Newark, NJ 07102-3777
AXA Life Insurance Company
1290 Avenue of the Americas
16th Floor
New York, NY 10104
Metropolitan Life Insurance Company
200 Park Avenue
New York, NY 10166

Type of plan

The Pension Plan is a defined benefit pension plan under ERISA.

Plan numbers

The Pension Plan is identified with government agencies under two numbers: the Employer Identification Number, 13-5409005, and the Pension Plan Number (PN), 001.

Plan year

The Plan year is the calendar year.

Plan sponsor and participating affiliates

The Pension Plan is sponsored by:

Exxon Mobil Corporation
5959 Las Colinas Blvd.
Irving, TX 75039-2298

All of Exxon Mobil Corporation's divisions and major U.S. affiliates participate in the Pension Plan. A complete list of participating affiliates is available from the Administrator-Benefits upon written request.

Benefit claims procedures

Pension Plan Claims
Pension Plan Mandatory and Voluntary Appeals
ExxonMobil Benefits Service Center
P. O. Box 18025 Norfolk, VA 23501-1867 
P.O. Box 64111, Spring TX 77387-4111

Filing a claim

If you believe you are being denied a benefit, in whole or in part, to which you are entitled under the Pension Plan, you may file a claim for the benefit with the ExxonMobil Benefits Service Center (EMBSC) at Conduent. All claims must be filed in writing. 

The EMBSC will review your claim and respond to you within a reasonable period of time, normally within 90 days after receiving your claim. If your claim is denied completely or partially, you will receive written notice of the decision. The notice will describe:

  • The specific reasons for the denial and the provisions upon which they are based.
  • Any additional information or material that is needed to validate the claim and the reason that information is required.
  • The process for requesting an appeal.

If EMBSC needs additional time to decide on your claim because of special circumstances, you will be notified within the original 90-day period. You will receive a response no later than 180 days after your claim was received initially.

Filing a mandatory appeal

If your claim has been denied, in whole or in part, you or your designated representative may appeal the decision to the Administrator-Benefits. Such an appeal is required in order for you to preserve your right to bring a civil action in court, as described below. Your written appeal must be made within 60 days after you receive the initial notice of denial. You should include the reasons why you believe the benefit should be paid and information that supports, or is relevant to, your request. You may also request reasonable access to, and copies of, information relevant to your claim. If you do not file the appeal within 60 days, your appeal will not be considered.

Within 60 days of receiving a request for review, the Administrator-Benefits will make a decision. If additional time is needed, you will be notified in writing of the special circumstances that require an extension. In any event, you will receive a decision no later than 120 days after receipt of your request for review. The decision will be written in plain language and will refer to the pertinent plan provisions on which it is based. If your appeal is denied, you or your representative may review any plan documents, records, or information reviewed in making the determination.

Filing a voluntary appeal

A denied appeal may be reconsidered, but only if you have other information that is relevant to your claim and was not considered in your previous appeal. If this is the case, you or your designated representative may send such information in writing to the Administrator-Benefits within 30 days of the appeal denial. Providing such information is strictly voluntary and is not necessary to preserve your right to bring a civil action in court. Please include in your voluntary appeal letter the reason(s) you believe the mandatory appeal was improperly denied and include the new information that supports and is relevant to your request. If you do not file a voluntary appeal within 30 days, your voluntary appeal will not be considered.

You will be notified within 15 days of receipt if your voluntary appeal is not accepted because no new pertinent information is included or your voluntary appeal was not timely filed.

After reviewing the additional information submitted with your voluntary appeal request, the Administrator-Benefits will make a decision within 60 days. As with the mandatory benefit appeal, if your voluntary appeal is denied, you will be informed of the pertinent plan provisions on which the denial is based, and you or your representative may review any plan documents, records, or information reviewed in making the determination.

Your decision to submit a benefit dispute to a voluntary appeal will not affect your rights to any other plan benefits.

Statute of limitations

After you have received the response of the mandatory appeal, you may bring a civil action in Federal Court under section 502(a) of ERISA. Any such action must be filed no later than one year from the date your mandatory appeal was denied. This deadline is extended for any period during which a voluntary appeal is pending.


Any civil action under ERISA, including without limitation for recovery of benefits, breach of fiduciary duty, or equitable relief, must be filed in the United States District Court for the Southern District of Texas, Houston, Texas, or:

  • If the participant is a current employee, the participant can also file in the United States District Court for the federal judicial district where the participant currently works.
  • If the participant is a former employee, the participant can also file in the United States District Court for the federal judicial district in the last location worked prior to termination of employment.

A beneficiary or alternate payee must file any civil action only in the locations where the participant could file as set forth above.

Authority of Administrator-Benefits

The Administrator-Benefits (and those to whom the Administrator-Benefits has delegated authority) has the discretionary authority to determine eligibility for benefits, to construe and interpret the terms of the Pension Plan in its application to any participant or beneficiary, and to decide any and all claim appeals.

No implied promises

Nothing in this booklet says or implies that participation in the Pension Plan is a guarantee of continued employment with the company.

Assignment of benefits

You cannot use your Pension Plan benefit as collateral for a loan. In addition, it cannot be pledged to another person or organization in any way except as provided by a Qualified Domestic Relations Order.

If the Pension Plan is amended or terminated

Although the Pension Plan is expected to be continued indefinitely, the company may at any time and for any reason amend or terminate the Pension Plan or any of its provisions. If any material changes are made in the future, you will be notified.

If the Pension Plan is terminated and no successor plan is established, you will be 100% vested immediately, regardless of your years of service.

Insured benefits

Most benefits earned under the Pension Plan are insured by the Pension Benefit Guaranty Corporation (PBGC) if the Plan terminates. Benefits earned by Exxon participants before August 1986 are insured under a contract issued by Aetna Life Insurance Company. Generally, the PBGC guarantees most vested normal age retirement benefits, early retirement benefits, and certain disability and survivor's pensions. However, the PBGC does not guarantee all types of benefits under covered plans, and the amount of benefit protection is subject to certain limitations.

The PBGC guarantees vested benefits at the level in effect on the date of plan termination. However, if a plan has been in effect less than five years before it terminates, or if benefits have been increased within the five years before plan termination, the whole amount of the Plan's vested benefits or the benefit increase may not be guaranteed. In addition, there is a ceiling on the amount of monthly benefit that the PBGC guarantees, which is adjusted periodically.

For more information on the PBGC insurance protection and its limitations, contact the office administering your benefits or the PBGC. Inquiries to the PBGC should be addressed to:

Technical Assistance Branch
1200 K Street, NW
Washington, DC 20005-4026
Telephone: (202) 326-4400

Your rights under ERISA

As a participant in the ExxonMobil Pension Plan, you have certain rights and protections under the Employee Retirement Income Security Act of 1974 (ERISA). ERISA provides that as a Plan participant, you shall be entitled to:

Receive information about your plan and benefits

  • Examine, without charge, at the office of the Administrator-Benefits and at other specified locations, such as worksites and union halls, all documents governing the Pension Plan, including collective bargaining agreements, and a copy of the latest annual report (Form 5500 Series) filed by the Pension Plan with the U.S. Department of Labor and available at the Public Disclosure Room of the Employee Benefits Security Administration.
  • Obtain, upon written request to the Administrator-Benefits, copies of documents governing the operation of the Pension Plan, including collective bargaining agreements, and copies of the latest annual report (Form 5500 Series) and updated summary plan description. The Administrator-Benefits may require a reasonable charge for the copies.
  • Receive a summary of the Pension Plan's annual financial report. The Administrator-Benefits is required by law to furnish each participant with a copy of this summary annual report.
  • Obtain a statement telling you whether you have a right to receive a pension at normal retirement age (age 65) and if so, what your benefits would be at normal retirement age if you stop working under the Pension Plan now. If you do not have a right to a pension, the statement will tell you how many more years you have to work to get a right to a pension. This statement must be requested in writing and is not required to be given more than once every twelve months. The Pension Plan must provide the statement free of charge.

Prudent actions by Pension Plan fiduciaries

In addition to creating rights for Pension Plan participants, ERISA imposes duties upon the people who are responsible for the operation of the employee benefit plan. The people who operate your Pension Plan, called "fiduciaries" of the Pension Plan, have a duty to do so prudently and in the interest of you and other Pension Plan participants and beneficiaries. No one, including your employer, your union, or any other person, may fire you or otherwise discriminate against you in any way to prevent you from obtaining a plan benefit or exercising your rights under ERISA.

Enforce your rights

  • If your claim for a pension benefit is denied or ignored, in whole or in part, you have a right to know why this was done, to obtain copies of documents relating to the decision without charge, and to appeal any denial, all within certain time schedules.
  • Under ERISA, there are steps you can take to enforce the above rights. For instance, if you request a copy of Pension Plan documents or the latest summary annual report from the Pension Plan and do not receive them within 30 days, you may file suit in a Federal court. In such a case, the court may require the Administrator-Benefits to provide the materials and pay you up to $110 a day until you receive the materials, unless the materials were not sent because of reasons beyond the control of the administrator.
  • If you have a claim and an appeal for benefits, which are denied or ignored, in whole or in part, you may file suit in a state or Federal court. In addition, if you disagree with the Pension Plan's decision or lack thereof concerning the qualified status of a domestic relations order, you may file suit in Federal court. If it should happen that Pension Plan fiduciaries misuse the Plan's money, or if you are discriminated against for asserting your rights, you may seek assistance from the U.S. Department of Labor, or you may file suit in a Federal court. The court will decide who should pay court costs and legal fees. If you are successful, the court may order the person you have sued to pay these costs and fees. If you lose, the court may order you to pay these costs and fees, for example, if it finds your claim is frivolous.

Assistance with your questions

If you have any questions about your Pension Plan, you should contact the ExxonMobil Benefits Service Center (EMBSC) at Conduent. If you have any questions about this statement or about your rights under ERISA, or if you need assistance in obtaining documents from the Administrator-Benefits, you should contact the nearest office of the Employee Benefits Security Administration, U.S. Department of Labor, listed in your telephone directory or the Division of Technical Assistance and Inquiries, Employee Benefits Security Administration, U.S. Department of Labor, 200 Constitution Avenue N.W., Washington, D.C. 20210. You may also obtain certain publications about your rights and responsibilities under ERISA by calling the publications hotline of the Employee Benefits Security Administration.

You can search this SPD section by section or click here to create a single searchable document.