About the Employee Health Advisory Program
- How to Get the Care You Need
- Information Sources
- Introduction
- Plan at a Glance

Eligibility and Enrollment

How the Plan Works

Continuation Coverage

Administrative and ERISA Information

Key Terms

ExxonMobil EHAP SPD
January 2011

About EHAP

This summary plan description (SPD) of the ExxonMobil Employee Health Advisory Program (EHAP) does not contain all the plan details. In determining your specific benefits, the full provisions of the EHAP plan document, as they exist now or as they may exist in the future, always govern. Copies of these documents are available for your review.

Applicability to represented employees is governed by collective bargaining agreements and any local bargaining requirements.

Grandfathered Plan Intent

ExxonMobil Corporation believes that EHAP is a "grandfathered health plan" under the Patient Protection and Affordable Care Act (PPACA). As permitted by the Affordable Care Act, a grandfathered health plan can preserve certain basic health coverage that was already in effect on March 23, 2010. 

How to Get the Care You Need

If you or an eligible family member needs help dealing with a mental health or substance abuse problem or other personal issues, follow these steps to get the care needed:

• Step 1: Call Magellan Behavioral Health (Magellan) at 800-442-4123 and select the appropriate option to get the name of an EHAP counselor who can help you. An EHAP consultant -- a licensed counselor -- will ask you questions so that he or she can assess your situation. Then, the EHAP consultant will give you the names and telephone numbers of EHAP counselors in your area who are part of the Magellan network.

• Step 2: Call the EHAP counselor to make an appointment. Mention that you're a member of the Plan. After you have made your appointment, call Magellan to confirm which EHAP counselor you have chosen.
• Step 3: Go to your appointment. You don't have to file a claim form. (If you need inpatient care or longer term treatment, your EHAP counselor, or EHAP consultant, will make arrangements for you and tell you what you need to do.)

EHAP professional counselors are located away from your workplace location, and Magellan does not reveal to the company the names of or reasons for individuals seeking EHAP assistance.

You may also select an EHAP provider through the online self-referral process at www.magellanassist.com. To use the online self-referral process: 

1. Enter the URL www.magellanassist.com and sign in with your user name and password (or follow the instructions for creating a user name and password) 
2. Follow the online directions. 
3. Under "Providers/Caregivers," select "Get an EAP Referral" 
4. Follow the online directions. 

At your request, Magellan will send you a hard copy of the directory information; contact Magellan at 800-442-4123. If there are no network EHAP counselors near your home, Magellan will locate a qualified provider for you.

Information Sources

Care Manager — Arranges for and provides counseling services.

Check Magellan's Web site at www.magellanassist.com for Life Assistance Resource information, such as community resources links, health and wellness tips, and behavioral health Internet sites. Once you have accessed this site:

• Sign in under Member Sign In (new users click on New or unregistered user)
• Enter toll free number: 800-442-4123 (user id and password not necessary)
• At this point, you may register or continue as unregistered

Benefits Administration – Provides plan-related information.

ExxonMobil Sponsored Sites — Provides employees and their family members access to plan-related information.

• ExxonMobil Me, the Human Resources Intranet Site — Can be accessed at work by current employees.
• ExxonMobil Me, the Human Resources Internet Site — Can be accessed from home at www.exxonmobilfamily.com by everyone.

Introduction

EHAP Services

The ExxonMobil Employee Health Advisory Program (EHAP) offers professional counseling in a confidential environment for personal problems requiring limited intervention and referral services for more complicated problems. You may call the service at any time, for any reason. Reasons for seeking assistance are as varied as the individuals calling. Some of the types of problems for which you may seek help include:

• Crisis in the family, such as balancing career and family responsibilities, stress, relocation issues, divorce or separation, problems with children at school, serious illness, family violence, child abuse, problems with the legal system, death, or being a victim of crime.
• Ongoing problems, such as chemical dependency, anxiety, depression, family conflict, job dissatisfaction and single parent responsibilities.
• Referral services to resources in your community that can help you find home health care, nursing homes, legal services, consumer credit and financial information are also available through Magellan's Life Assistance Resources.

Coverage is automatic for eligible employees and their eligible family members. The company currently pays the full cost of this Plan.

EHAP is described in this SPD. These tools help you find specific information quickly and easily.

• Information Sources, places where you can get more information.
• Plan at a Glance, highlighting plan basics.
• A list of Key Terms containing definitions of some words and terms used in this SPD.

A careful reading of this SPD will help you understand how the Plan works so you can make the best use of it. You may obtain additional information through the sources shown on page 2.

Plan at a Glance

Eligibility and Enrollment  
You do not need to enroll — coverage begins for you and your eligible family members as soon as you meet the eligibility requirements. See page 5.

How the Plan Works  
This Plan helps pay for family counseling, and counseling to help you with relationships and developmental or other personal issues. Benefits are paid for outpatient counseling for you and your eligible family members. You can call Magellan for a referral to an EHAP counselor. See page 7.

The Plan provides counseling and referral services for many types of personal problems, including mental health, chemical dependency and work/family issues. Services are arranged for and provided through Magellan. See page 8.

Administrative and ERISA Information  
This Plan is subject to rules of the federal government, including the Employee Retirement Income Security Act (ERISA), not state insurance laws. You and your family members who lose eligibility may continue EHAP coverage for a limited time in certain circumstances. See page 13.

Key Terms  
This is an alphabetized list of words and phrases, with their definitions, used in this SPD. These words are underlined and linked throughout the SPD for easy identification. See page 20.